Refund & Cancellation Policy

Effective date: 01/12/2026

Last updated: 01/12/2026

Plain-English summary

Subscriptions renew automatically unless you cancel.
Cancel anytime to stop future billing; access remains through the paid period.
Refunds are limited and handled case-by-case as described below.

1. Subscription billing

Subscription fees are billed in advance on a recurring basis (monthly or annual). Your subscription will auto-renew unless canceled.

2. Cancellation

You can cancel at any time through your account settings or by contacting support. Cancellation stops future renewals, and you retain access through the end of the current billing period.

3. Refunds

General rule: No prorated refunds for unused time.
First-time purchase exception: If requested within 7 days and no material use, we may offer a full refund.
Service outage exception: If a verified outage exceeds 7 consecutive days, we may provide credits or refunds at our discretion.

4. Chargebacks

If you initiate a chargeback without contacting us first, we may suspend access while the dispute is resolved. Repeated chargebacks may result in termination.

5. Price changes

We may change pricing with advance notice. Changes apply to future billing cycles.

6. Governing law

This policy is governed by the laws of Florida.

7. Contact

To request a cancellation or refund, contact ASIInnovativeSolutions.llc@gmail.com .